Repair Turnaround Times
We do not offer while-you-wait service.
Repairs are completed in the order received. The times below are estimates based on current workload, not guarantees.
Check with us first.
All turnaround times and priority services apply only when the part is in stock. Call 905-940-5377 or message us on WhatsApp before you come in. If the part has to be ordered, timing starts the day the part arrives, and we will tell you the expected date.
Standard turnaround
- Most repairs (hinges, DC jacks, keyboards, general service): 2 to 3 business days
- Screen replacements: same day when dropped off before 1:00 PM where possible, otherwise next business day
- Drop-offs after 1:00 PM: next business day
Priority service
| Service | Timing | Labour |
|---|---|---|
| Regular | Standard turnaround | Standard rate |
| Rush | Moved to the front of the queue | 2x |
| Panic | 2 to 3 hours, same day, received before 3:00 PM | 3x |
Rush and panic service are available for screens, hinges, DC jacks, keyboards and other in-stock repairs.
Example: standard screen replacement (basic, non-touch)
- Regular: $39 to $49
- Rush: $78 to $98
- Panic: $117 to $147
Installation labour only. The screen is extra. Touch screens and special models cost more.
Apple / MacBook
Full display assembly installation is $69 to $89 depending on model, ready next business day. Immediate service is double the installation rate.
Conditions
- Board-level (motherboard) and liquid damage repairs are excluded from these turnaround times and from rush and panic service. Timing is quoted after diagnosis.
- Rush and panic service must be confirmed by our staff at drop-off and depend on part and technician availability.
- Priority rates apply to labour only.
- Turnaround starts once the repair is approved and any required deposit is paid.
- Business days are Monday to Friday, 10:30 AM to 6:00 PM. Repairs are not completed after closing.
- If further faults are found during the repair, timing and cost may change. We will contact you before proceeding.
Laptop King · 500 Alden Rd, Unit 11, Markham, ON · 905-940-5377